If a certain page on a site doesn't load for some reason or in case a link is not functioning, the visitor will see an error page with a generic message. The page shall have nothing in common with the rest of the Internet site, which may make the visitor leave your Internet site. A likely solution in such a case is a function made available from some web hosting providers - the option to set up your own custom error pages that will have the same design as your site and that can contain any text or images that you would like depending on the specific error. There are 4 popular errors which can occur and they involve these so-called HTTP status codes - 400, when your Internet browser sends a bad request to the web server and it cannot be processed; 401, if you are supposed to log in to see some page, but you have not done so yet; 403, if you do not have a permission to see a particular page; and 404, in case a link which you have clicked leads to a file which doesn't exist. In each of these cases, visitors will be able to see your custom made content instead of a generic error page.

Custom Error Pages in Cloud Hosting

You will be able to set up personalized error pages for each of your domains or subdomains. The function is supported by all cloud hosting package that we offer, so as soon as you log in to the Hepsia CP and check out the Hosted Domains section, you can click on the Edit button for a domain/subdomain and in the pop-up that"ll appear, you can select the type of error page that should appear - a default one from our system, a standard Apache server page or a customized one. For the latter alternative, you need to assign the URL to the page, so if you use custom pages, you should upload the files inside your web hosting account first. One other way is to use an .htaccess file located in the domain or subdomain folder with a line for each error type. The correct syntax can be located in our Knowledge Base, so you can use this function even if you don't have any previous experience.

Custom Error Pages in Semi-dedicated Hosting

If you host your Internet sites in a semi-dedicated server account with us, you may set custom made error pages for any of them with ease through our in-house developed Hepsia hosting Control Panel. With a couple of mouse clicks inside the Hosted Domains section, you could modify the default setting from a system page to a personalized one for each of the 4 error types. All you need to do is supply a link to every single file that you've uploaded before that and then save the change. If necessary, you shall be able to revert this modification anytime and in exactly the same way. If you wish, you can use an .htaccess file too. It has to be created/uploaded in the domain or subdomain folder linked to the site whose error pages you want to modify and the content for this kind of file can be found in our Help article on this matter.