You will find lots of cloud hosting suppliers on the market today, yet the majority of them are resellers that have limited resources, particularly when it comes to support. One of the ways to distinguish them is the option to contact the company by phone. The type of support that you will get via this particular way of communication varies based on the supplier - some offer professional telephone support, others offer basic and customer support only as some matters are more time-consuming and it's much easier to be resolved through a trouble ticket, especially if the issue needs to be escalated. Still, it is good to know that you can get in touch with your hosting provider since there are numerous small issues that can be resolved without difficulty and in a very timely manner with a phone call, not mentioning that you are able to get more info about the services even before you become a client.

Phone Support in Cloud Hosting

All our cloud hosting packages come with telephone support 14 hrs per day even on public holidays, therefore if you don't have an account yet, you will be able to call us and find out more about our solutions or if we will meet the system requirements for your web sites. For your convenience, we have local telephone lines in the United States of America, the United Kingdom and Australia, so that you can call the telephone number which is closer to you. If you are an existing customer, we can help you promptly with all the general and billing matters and with various tech issues to save you time and efforts - we are aware of the fact that sometimes it is more convenient to talk with a live person and get things done without delay. Of course, some issues cannot be resolved over the phone, so in such a case you can use our ticketing system.

Phone Support in Semi-dedicated Hosting

We offer live telephone support 14 hrs a day as part of the support services for each and every semi-dedicated server plan that we provide. Considering that some issues are more difficult and time-consuming, you may have to open a support ticket if you experience such a problem, but for all of the general, billing or minor tech issues you can always give us a call and we will assist you quickly to save you the time you will have to spend on creating a ticket. Even if you do not have an account yet, you can find out whether you can host your websites on our innovative cloud platform or you can get any other general info on our semi-dedicated solutions. We now have local phone numbers in the United States of America, the UK and Australia along with a global number, which means that you will be able to call the one that is nearer to your location.