Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help section integrated into your Website Control Panel offers a selection of help articles and commonly asked questions. Aimed towards solving any common issue that you may face, they are written by our support team of competent techs.

  • Top quality support service

  • Instructional Video Clips

  • For all of you who prefer to discover how to remedy a typically experienced issue by watching a training video, we have added a compilation of video tutorials to our Website Control Panel. All the video tutorials are short and easy to comprehend. They offer you step–by–step demonstrations of different website administration tasks.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7 help desk service and a 60–minute ticket response guarantee. Our expert techs will be online for you 24/7/365 to respond to your inquiries and to settle any issue that you might possibly face. Simply open a tech support ticket from the Help Center and we’ll respond back to you without any delay at all.