1 hour ticket response
Dotifi’s team of customer service technicians is focused on providing prompt answers to all your queries. We will examine your trouble ticket the minute it’s been delivered and will reply with a solution within less than one hour after the trouble ticket submission. As a matter of fact, our average tech support ticket response time is 20 minutes.
A Top–Notch Tech Support Service
We have a team of web hosting support techs who are prepared to respond to all your inquiries every time you require support. The vast majority of our help desk staff members have lots of years of experience in the Linux cloud hosting services sector, so you can always count on quick and elaborate answers to your concerns.
A User–Friendly Help Center Section
In the Website Control Panel you’ll find an easy–to–navigate Help Center section where you can find quick tips on how to use our services. You can get the answers to your queries in our F.A.Q. library, see more suggestions in the web hosting account administration articles or check our educational video tutorials.