Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Response Warranty

  • Each ticket that you post to our tech assist Dept will be handled within about 1 hour. All standard requests shall be answered immediately. Nevertheless, if the help request you have submitted calls for aid from a qualified admin technician, we will send the ticket to him and will notify you about the hold–off.

  • Top quality support service

  • Expert Customer Support Service

  • We are on line for you 24x7x365 to provide useful information and client support as well as to help you with any problem that you could possibly stumble upon while organizing your virtual server. We’re able to help you with all installed in advance applications, including your Operating System, server administration panel (in accordance with the VPS type) and the Website Control Panel produced solely by us.

  • Intuitive help center

  • An Informative Help Section

  • An extensive and constantly updated articles base is incorporated into our in–house built Website Control Panel. It offers you quick tips about how to execute all of the essential site maintenance duties. The Help zone offers you detailed how to article tutorials and step–by–step video training. You can access the Help area by clicking the Help or Video buttons in the top right part of each Control Panel section.