Q: Why do I have to transfer my website? What does web site migration include?
A: If your present hosting provider can no longer measure up to the requirements of your web site, or when you suffer from continual network downtime, or if you are made to wait for hours for the tech support staff to reply back to you, it may be a good idea to switch your provider, i.e. to move all the files for your websites together with your databases from your current provider to your new provider. At Dotifi, we are aware that this can be difficult & time–consuming. This is why we will accomplish all that for you at no cost!Our competent technical staff reps will migrate your site content from your current web hosting provider to us. Our technicians have lots of experience migrating websites and are able to handle anything – from a typical WordPress–based blog or Joomla™ CMS–driven web site, to an extremely complex, custom–built app.
Q: Just how long will it take for my site to be transferred to your platform?
A: We strive to accomplish all web site migrations as quickly as possible. Nevertheless, we don’t have a set time frame for web site migrations. There are various things that you need to take into consideration – the very size of your web site and the workload of our website migration staff, etc. We constantly strive to carry out each migration within 48 hours. With less sizeable web sites, our staff typically manages to finish within 24 hours.
Q: My privacy is crucial to me. What data do you need to have?
A: We don’t gather any information that is personal. We will require, though, the login information for your present hosting account as well as the name of the web site that you wish to move.
Q: My current web hosting account has sensitive data inside. How can I rely on you?
Q: Will there be any downtime for my site?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your former hosting provider. When the transfer is finished, we’ll make sure that everything is working properly and that the integrity of your content is not jeopardized before telling you that the migration is completed. Then we’ll tell you how to transfer the domain name to your web hosting account with us and how to edit the DNS resource records.
Q: Will my current web hosting provider need to provide any information/help?
A: While we move your content, your hosting provider will not be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: We support all Linux–based hosting platforms. Generally, if we can gain access to your Control Panel, we will be able to transfer your web site.The only platforms that we don’t support are closed–source web site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.